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Hisense B2B Europe guarantees the proper functioning of its original products(here in after referred to as: "products") in full for the period indicated for each product(warranty). For all products this period is, three (3) years and for some products five(5)or one (1)years, in accordance with the relevant local legislation and the European Directive 1999/44/01, unless expressly stated otherwise.
The guarantee is valid from the first date of purchase. The guarantee of Hisense B2B Europe covers only manufacturing defects.
Hisense B2B Europe presents itself liable for free service or, if service is not possible, replacement of the product under warranty, which is solely at the discretion of Hisense B2B Europe utilizes a nationwide network of authorized service centers and in a professional and fast service to its distributors, system integrators and resellers of its products.
The guarantee is not valid in the following cases:
• If the defect (in any way) is caused by misuse, neglect, alteration, improper adjustment or modifications to the appliance;
• If changes and/or services to the product are carried out by persons not authorized by Hisense B2B Europe
• In case of service caused by incorrect and/ or incorrect installation in the operating environment;
• In the event that the serial number of the product has been removed;
• In case of malfunctions and/ or damage caused by additional equipment with which the product is used or associated with and which hare not supplied or recommended by Hisense B2B Europe. Hisense B2B Europe uses a strict warranty policy on their products.
To qualify for these warranty conditions, the following should be consulted:
• Proof of purchase (not handwritten)
• product-and/or model number;
• Serial number has to be provided.
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