merk:	Archos
website helpdesk:	www.archos.com
garantie:	Garantietermijn: Tablet, MP3, MP4 :2 year Smartphone : 2 years Accessories : 3 months Returning in - warranty products Product accompanied by a return number issued by the dedicated After Sales web portal: https://myextranet.archos.com create account: https://myextranet.archos.com/requestNewAccount. For BELGIUM : TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com For NETHERLANDS : TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnauds s.durenne@vanmieghem.com Returning out-of-warranty products. Product accompanied by a return number issued by the dedicated After Sales web portal: https://myextranet.archos.com. For BELGIUM : TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com For NETHERLANDS : TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com Treatment of an out-of-warranty Product by ARCHOS: ARCHOS or the repair centre will send the dealer a quotation and as soon as payment is received, the product will be repaired and sent back to the dealer.
service:	The device returned will be either repaired or swapped within 6 working days for a smartphone, 15 working days for a tablet. After Sales Service for RETAILERS: Returning in - warranty products Product accompanied by a return number issued by the dedicated After Sales web portal: https://myextranet.archos.com. Create account: https://myextranet.archos.com/requestNewAccount Grouping and regular delivery of products to ARCHOS's collecting point : TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com Products packaged in such a way as to protect them from any damage. For BELGIUM TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com For NETHERLANDS TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com
DOA:	Defective on Arrival (DOA): (10 days) Product accompanied by a return number issued by the dedicated After Sales web portal: https://myextranet.archos.com Create account: https://myextranet.archos.com/requestNewAccount For BELGIUM: TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com For NETHERLANDS : TRANSPORTS VAN MIEGHEM AVENUE ERNEST SOLVAY 88 B-1480 SAINTES (TUBIZE) Contact : Steve / Arnaud s.durenne@vanmieghem.com